FW Support

We’re here to help make your IoT project run as smoothly as possible. Take a look at our support resources or get in touch with us to troubleshoot an existing solution.

Contact our Support Team

For help with installing, operating, maintaining, and troubleshooting products, please feel free to contact us during our business hours: Monday through Friday, excluding holidays, between 8 a.m. and 5 p.m. Pacific Time.

When contacting technical support, please have the following information on-hand:

  • Serial number on product label
  • Date that you received your device
  • A brief description of the problem

Toll Free: (877) 698-6481

Resources

Interested in an IoT Solution? Get in touch!

Contact Us