Device Management System

Our web-based Device Management Solution (DMS) simplifies the burden of managing mobile devices in enterprise environments. We help organizations manage the selection, deployment, and spend of their wireless assets to save on personnel and telecom expense. All from a hosted Software as a Service platform. This system allows our enterprise-level customers to centrally manage their telecom accounts and implement self-serve tools that can be shared across the organization. This includes automated ordering, reporting and workflow procedures that comply with IT policies, corporate governance and procurement processes.

Features & Benefits

Ordering, Provisioning, Logistics

Automated order management features simplify operations and increase accuracy

Integrated forms are linked to internal codes and simplify order entry

Automated Move Add Change Delete (MACD)

Workflow Management

Search order history and email confirmations for each transaction

Audit trails and approval chains are integrated into the system

Integration with back-end procurement systems

Centralized Procurement Management

Ensure access to only approved devices, rate plans and accessories

Cost allocation and detailed reporting

Identify usage trends and anomalies

Fulfillment Management

We specialize in integrating corporate workflow procedures, procurement policies and reporting. Our system can generate custom processes providing detailed visibility into order histories, approvals and compliance. For telecom management personnel, our system automates daily processes for managing move-add-change-delete (MACD) requests. Everything is managed from a centralized site with configurable user-access controls.

Device Plan Optimization System (DPOS)

We provide analysis and reporting using electronic billing data from the wireless carriers. Our system interprets carrier billing data and provides detailed reporting that can allocate costs to division, departmental or individual user levels. By providing easy to understand reporting on wireless assets and usage, our customers can identify common usage anomalies and save money.

For a demo of our Device Management System, call (800) 683-4818.